Terms and Conditions - Freightfynd

Terms and Conditions

Last Updated: November 1, 2025

Welcome to Freightfynd Technologies Private Limited ("Freightfynd.com", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your use of our SaaS platform and related services ("Service"). By using the Service, you agree to be bound by these Terms. If you do not agree, discontinue use of the Service immediately.

1. Use of the Service

You agree to use the Service only for lawful business purposes and comply with all applicable laws. You will not use the Service for any illegal or unauthorized activities.

2. User Accounts

Provide accurate information when creating your account. You are responsible for maintaining the confidentiality of your login details and all activities performed under your account. Notify us immediately of any unauthorized access or use.

3. Subscriptions and Payments

Some features require a paid subscription. You agree to provide valid payment methods and pay all applicable fees. Subscription fees are non-refundable unless stated otherwise.

4. Intellectual Property

All content, software, and trademarks related to the Service are property of Freightfynd Technologies Private Limited. You may use the Service only as permitted and may not copy, modify, or distribute intellectual property without written permission.

5. Acceptable Use

  • Do not use the Service to send spam or harmful content
  • Do not attempt unauthorized access to data or accounts
  • Do not disrupt or interfere with the Service
  • Do not violate any laws or regulations

Violations may result in suspension or termination of your account.

6. Termination

We may suspend or terminate your access if you violate these Terms or for other reasons. Upon termination, you must stop using the Service immediately.

7. Limitation of Liability

The Service is provided "as is" and "as available" without warranties. To the fullest extent allowed by law, Freightfynd shall not be liable for any damages resulting from use of the Service.

8. Data Sources and Usage

Our Service uses publicly available data (such as shipment information from US Customs and Border Protection) and data from third-party providers for sales intelligence and insights. We do not process public data with personal data in ways violating any laws. Accuracy of third-party/public data is not guaranteed.

9. Privacy

We respect your privacy and process your data in accordance with our Privacy Policy. By using the Service, you consent to how your information is handled as described in our Privacy Policy.

10. Disclaimer

We do not guarantee the accuracy, completeness, or reliability of any data or result from our Service. Your use of the Service is at your own risk.

11. Changes to These Terms

We may update these Terms at any time by posting the new version. Continued use of the Service means you accept the updated Terms. Review regularly for changes.

12. Governing Law and Jurisdiction

These Terms shall be governed by Indian law. Disputes or claims will be resolved by the courts located in Chennai, Tamil Nadu, India.

Contact Us

If you have any questions about these Terms, please contact us at:

Freightfynd Technologies Private Limited

Innov8 SKCL Tech Square, 2nd Floor

No. 14 SP, Sidco Industrial Estate

Guindy, Chennai – 600032, India

Email: info@freightfynd.com

By using Freightfynd.com, you agree to these Terms and Conditions.