Privacy Policy

Welcome to Freightfynd Technologies Private Limited ("Freightfynd.com", "we", "us", or "our"). We respect your privacy and are committed to protecting your information. This Privacy Policy explains what we collect, how we use it, and your rights. This applies when you use our website, platform, and related services (together, the "Services").

1. Information We Collect

We collect three types of information:

2. How We Use Your Information

• Provide, maintain, and improve the Platform
• Respond to questions and customer support
• Process payments and manage accounts
• Analyze usage and improve performance
• Send important updates and (if agreed) marketing emails
• Prevent misuse, fraud, or security issues
• Comply with legal requirements
• Enhance services, business development, and insights via public/third-party data

3. Sharing Your Information

We do not sell/rent your personal data.

May share info with:

• Trusted service providers (hosting, payments, analytics)
• Legal authorities (if required)
• Potential buyers/investors (if restructuring occurs)

Partners must protect your data and follow instructions.

4. Cookies and Tracking Technologies

Used for login, preferences, analytics, functionality, personalization.

Some cookies are essential; others optional.

You can disable cookies in browser settings. See our Cookie Policy for more info.

5. Data Processing Agreements (DPA)

No standard DPA; open to customer-provided DPAs case-by-case. Email info@freightfynd.com.

6. How We Protect Your Data

• Secure cloud infrastructure and encryption
• Access limited to authorized staff
• Internal controls and regular monitoring

No system is 100% secure. Use strong passwords and protect login credentials.

7. International Data Transfers

We may transfer personal data globally, including India and the US. Data from the EU/UK is protected with safeguards (e.g., SCCs) as per law.

8. Your Rights

• Access, correct, update or delete your data
• Restrict/opt-out of some uses or marketing emails
• Request data copy (portability) or withdraw consent

To request, email info@freightfynd.com. May require identity verification.

9. Data Retention

Data is retained only as needed for Services, compliance, resolutions, and agreements. Once not needed, it is deleted or anonymized securely.

10. Third-Party Services

Third-party sites/services are not covered. Please review their policies before use.

11. Children's Privacy

Services are for businesses and not for children under 18. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy as business or law requires. Major changes notified by email or on the Platform. Always find the latest version on our website.

13. Contact Us